My Daily Call

The Village of Bratenahl is pleased to offer the My Daily Call Program to our residents.  This program is designed for older adults, disabled persons, those who live alone, or anyone who needs to be checked on daily.  This system is used throughout the United States.  It has saved many lives and reduced concerns for countless families and their loved ones.

The Village is working with the Chagrin Valley Dispatch Center; with which we have contracted to handle our Police Dispatch.  The system calls each enrolled subscriber every day of the week or any specific day of the week, at the same time. The subscriber determines the details. When the subscriber picks up the phone, he or she will hear a voice message.  The subscriber will then enter a preset code on the telephone so the system knows they are OK. If the subscriber fails to pick up the call, or if the line is busy, the computer immediately notifies the Police Dispatcher and two emergency contacts.   They can then follow up to assure the person’s well-being.

This service is offered to residents free of charge. 

During holidays, vacations or any other time the subscriber is away from home a simple call to the Police Department will stop the calls for that period of time. 

This service is not intended to take the place of any other service such as Lifeline, etc.

The calls will be made in the daytime between 7:00 am and 3:00 pm, 24/7.  Each subscriber will be asked to choose a time they prefer to be called. 

Everyone who signs up for this service will be asked to fill out a form with all pertinent information.  The information is strictly confidential. 

We hope those in need will take advantage of this service.  If you have any questions, please call Lt. Chuck LoBello at 216-681-4266, ext. 227 from 9:00 am until 3:00 pm Monday through Friday.

The forms needed to become a subscriber are available on this website or can be obtained at Village Hall.  Forms should be returned to Village Hall at 411 Bratenahl Road, Bratenahl, Ohio 44108, attention My Daily Call.  If homebound we will be glad to stop at the house to pick them up.